Refund Terms

Effective Date: October 1, 2023

Welcome to the refund policy of AELORITH. We are committed to ensuring your satisfaction with our products and services. Please read this policy carefully to understand your rights and options.

Eligibility for Refunds

• Products: Refunds for products are available within 30 days of the purchase date. The product must be in its original condition and packaging.
• Services: Service refunds will be considered on a case-by-case basis. If you are unsatisfied with a service, please contact our support team within 15 days of service delivery.

Non-Refundable Items

Certain items are non-refundable, including:

• Gift cards
• Downloadable software products
• Customized services

Process for Requesting a Refund

To request a refund, please follow the steps below:

1. Contact our customer support team via email at [email protected] or call us at +1 (555) 012-3456.
2. Provide your order number and reason for the refund request.
3. Our team will review your request and respond within three business days.

Processing Refunds

Once your refund request is approved, we will process your refund within 7 to 10 business days. The refund will be applied to your original payment method, and you will receive an email confirmation once the process is complete.

Contact Information

If you have any questions about this refund policy, please contact us at:

Thank you for choosing AELORITH. We value your business and are dedicated to ensuring your satisfaction.